Privacy Policy
Contents · 9 sections
Texas Industrial Cleaning Services (“TICS,” “we,” or “us”) is an owner-operated commercial and industrial cleaning company serving the Dallas–Fort Worth metroplex. This policy explains what information we collect through www.texasindustrialcleaningservices.com, how we use it, and the choices you have. We keep it plain-language on purpose.
Information we collect
Information you give us. When you complete a quote or walkthrough request, we collect your name, phone number, email address, and — depending on the form — your city and, optionally, your company name. We also collect the facility details you select in the form: the type of building or surface, roughly how big the space is, how often you need service, and what the job involves. If you send us photos or video of your facility by email or text, we keep those with your request.
Information collected automatically. Like most websites, we use cookies and analytics to understand how the site is used — pages viewed, how visitors arrive, and which steps of a quote form get completed. If you reach us from a Google ad, we record the ad click identifier so we can measure which ads produce quote requests. This is handled through Google Tag Manager, Google Analytics, and Google Ads (see section 04).
How we use your information
- To prepare and send you a quote and schedule a walkthrough.
- To respond to your request and contact you about your project by phone, text, or email.
- To schedule, perform, and follow up on cleaning services.
- To measure how our website and advertising perform so we can improve them.
We do not sell or rent your personal information to anyone.
Calls and text messages
If you provide a phone number, you consent to be contacted at that number by phone or text message about your quote and service. Message and data rates may apply. You can opt out of texts at any time by replying STOP.
Consent to receive calls or texts is not a condition of getting a quote — you can also reach us by email.
Data retention and security
We keep quote and customer information for as long as needed to serve you and to meet our business and legal obligations, then delete it. Any facility photos or video you send us are stored privately and are not publicly accessible. We use reasonable measures to protect your information, though no method of transmission over the internet is completely secure.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, by emailing info@texasindustrialcleaningservices.com. We will respond within a reasonable time.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the effective date at the top of this page.
Contact us
Questions about this policy? Email info@texasindustrialcleaningservices.com or call (469) 928-6611.
Terms of Service
Read the terms →
Questions about this policy? info@texasindustrialcleaningservices.com or (469) 928-6611 — you'll reach the owner.
